Refrigerator
Samsung
Updated Jul 21, 2026
Samsung Refrigerator 1E Error — Freezer Sensor Fault & How to Fix It
1E
Samsung · Refrigerator1E on a Samsung refrigerator means the freezer temperature sensor (thermistor) has an open…
Quick answer
1E on a Samsung refrigerator means the freezer temperature sensor (thermistor) has an open or short circuit. The fridge cannot monitor freezer temperature, so cooling may become erratic.
What the 1E error code means
Your Samsung refrigerator uses a thermistor inside the freezer compartment to continuously measure the temperature. The main control board reads this sensor and adjusts the compressor and fan speeds accordingly. When the sensor wire breaks (open circuit) or shorts out, the board gets an impossible reading and raises 1E.
You may notice the freezer running constantly, not cooling at all, or cycling on and off irregularly. On some models the display shows "1E" or "1C" — they mean the same thing.
Note: Samsung uses two naming conventions — "E" (error) on older models and "C" (code) on newer ones. 1E and 1C are the same fault.
Common causes
The most frequent cause is a failed thermistor — these degrade over time, especially in the freezer's extreme cold. A loose connector on the main PCB is the second most common cause and the easiest to fix.
Step-by-step fix
- Unplug the refrigerator from the wall outlet. Wait at least 2 minutes.
- Locate the freezer sensor. It is usually clipped to the evaporator cover or hanging near the top of the freezer compartment — a small capsule on a two-wire lead.
- Check the connector. Follow the sensor wire to the main PCB (typically behind the rear lower panel on the back of the fridge). Unplug and reseat the connector.
- Test with a multimeter. At room temperature (25 degrees C), a Samsung freezer thermistor reads approximately 5 kOhm. At freezer temperature (-18 degrees C), it reads about 16-18 kOhm. An open-line (OL) or near-zero reading means the sensor is dead.
- Replace if faulty. Samsung thermistors are inexpensive and available online or through Samsung service centres.
- Plug in and test. The 1E code should clear within minutes. If it persists, the main PCB sensor input may be faulty.
Quick reset: Before replacing anything, try pressing and holding the Energy Saver + Lighting buttons simultaneously for 8-10 seconds. This forces a diagnostic reset and clears false error codes.
What does the 1E code mean?
1E indicates the freezer compartment temperature sensor (thermistor) has an open or short circuit. The control board cannot monitor freezer temperature.
Common causes
- Failed freezer thermistor (open or short circuit)
- Loose or corroded sensor connector on the main PCB
- Damaged sensor wiring (pinched by a shelf or panel)
- Main control board sensor input fault (rare)
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How to fix the 1E error
Unplug the refrigerator
Wait at least 2 minutes for the board to fully discharge.
Locate the freezer sensor
Usually near the top of the freezer compartment or clipped to the evaporator cover.
Reseat the connector
Follow the wire to the main PCB behind the rear lower panel. Unplug and re-plug firmly.
Test with a multimeter
About 5 kOhm at 25 degrees C, 16-18 kOhm at -18 degrees C. Replace if open or zero.
Replace if faulty
Use a genuine Samsung replacement matching your model number.
Plug in and verify
1E should clear within a few minutes. Run the diagnostic mode to confirm.
Safety first: Always unplug the refrigerator before accessing the sensor or PCB. Freezer components can cause frostbite — wear gloves when working inside the freezer.
Part you may need: Freezer temperature sensor (NTC thermistor)
Samsung uses different thermistor values on different model series. Quote your full model number (e.g. RF28HMEDBSR) when ordering.
Frequently asked questions
Is 1E serious?
The fridge may still run, but freezer temperature will be uncontrolled — food safety is at risk. Fix it promptly.
Can I reset 1E without fixing the sensor?
You can try the Energy Saver + Lighting reset (8 seconds). If 1E returns, the sensor genuinely needs replacing.
1E vs 1C?
Same fault — Samsung switched from "E" to "C" nomenclature on newer models.
✎ Written by
REZAUL Karim (Riad)
REZAUL Karim (Riad) is the founder of ErrFixHub and a hands-on electronics and home-appliance repair specialist with over 15 years of experience diagnosing and fixing air conditioners, washing machines, refrigerators, inverters and other household appliances. He built ErrFixHub to turn cryptic error codes into clear, step-by-step fixes anyone can follow — cross-checking every code against manufacturer documentation and real repair-bench experience.