What E221 means
The outdoor temperature sensor tells the control board how hot or cold it is outside, so it can adjust compressor speed and defrost cycles. A faulty sensor triggers E221 and the unit may stop or run inefficiently.
E221 means the outdoor ambient temperature sensor has an open or short circuit. The outdoor unit cannot measure outside air temperature.
The outdoor temperature sensor tells the control board how hot or cold it is outside, so it can adjust compressor speed and defrost cycles. A faulty sensor triggers E221 and the unit may stop or run inefficiently.
E221 is an outdoor ambient air temperature sensor error. The thermistor is reading open-circuit or short-circuit.
Isolate at the breaker.
On the outdoor unit, the ambient sensor is usually mounted near the condenser coil air intake, connected to the outdoor PCB.
Unplug and reseat.
At 25°C, expect around 10 kΩ. Replace if reading is open or zero.
Swap the thermistor and route the wire away from hot components.
Safety first: The outdoor unit has high-voltage components and a running compressor. Always isolate power and wait for the compressor to stop before opening.
Outdoor sensors are exposed to weather. Use the correct weatherproof replacement.