What IE means

When you start a wash cycle, the LG dishwasher opens its inlet valve and expects the tub to reach the correct water level within about 10 minutes. If it does not, the machine stops and displays IE (Inlet Error). The cycle will not proceed until the water supply issue is resolved.

IE is one of the most common LG dishwasher codes, and in most cases the fix is outside the machine — a closed tap, kinked hose, or low water pressure.

Quick check: Before opening anything, make sure the water supply shut-off valve under the sink is fully open (turn counterclockwise as far as it goes). This is the number one cause of IE.

Step-by-step fix

  1. Check the water supply valve. Located under the kitchen sink — turn it fully counterclockwise (open). On new installations, the installer may have closed it.
  2. Check the supply hose. The braided hose connecting the valve to the dishwasher must not be kinked, bent, or crushed by anything. Straighten any bends.
  3. Check water pressure. LG dishwashers require 20-120 PSI. Open the kitchen faucet — if flow is weak, pressure is too low. Wait for off-peak hours or call a plumber.
  4. Clean the inlet filter screen. Turn off the water supply. Disconnect the supply hose at the dishwasher end. Inside the inlet connection is a small mesh screen — remove it and clean debris with a toothbrush under running water.
  5. Check the drain hose height. If the drain hose outlet is lower than the dishwasher base, water may siphon out during fill. The drain hose end must be at least 25 cm above the dishwasher base.
  6. Check leveling. An unlevel dishwasher can cause fill issues. Use a spirit level on the door and adjust the front legs.
  7. Reset and test. Press POWER off, wait 10 seconds, press POWER on, and start a new cycle.